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Business

Certificate IV in Business (Business Administration)

BSB40120

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Overview

Take Your Administration Career to the Next Level

Master the advanced systems, coordination, and team support skills needed to confidently manage a busy office

The Certificate IV in Business (Business Administration) is designed for experienced staff ready to step into supervisory or senior support roles. This practical course builds directly on your existing skills, developing your capability to lead professional workplace communication, manage high-level customer service standards, and coordinate workplace safety compliance.

  • Duration

    51 weeks

    Traineeship timelines vary by state training contract guidelines.
  • Study load

    12–15 hrs / week

  • Estimated fee
    $3,750
    or
    Interest-free
    $78 / week

    Weekly, fortnightly or upfront - adjust any time.

    Enrolling staff? View our employer programs
A business administration professional manages office paperwork and cross-references documents with an open notebook and laptop to keep operations running smoothly.
Careers

Potential Careers

This qualification prepares you for a range of advanced administrative and supervisory roles across corporate environments, government departments, small-to-medium enterprises, and executive suites. It is designed to help you build the specialised organisational skills that employers look for in mid-level business administration positions such as:

  • Administration Team Leader
  • Senior Administration Officer
  • Office Manager
  • Business Operations Supervisor
Subjects

The skills that take you further

Subjects and units of competency may vary or be updated during your enrolment to reflect the latest industry standards.

Core Subjects

Being able to organise personal work priorities is an essential job skill. Learn how to set and meet work priorities through time management and planning your work schedule. Skills to identify potential problems and prevent stress in the workplace are also covered.
  • Manage personal health and wellbeing BSBPEF401
  • Develop personal work priorities BSBPEF402

This subject focuses on the skills required to make and communicate sound business decisions. Active listening, critical and creative thinking, problem solving and using workplace data lead directly into how to best communicate results to your stakeholders.
  • Apply critical thinking to work practices BSBCRT411
  • Use digital technologies to collaborate in a work environment BSBTEC404
  • Apply communication strategies in the workplace BSBXCM401

This subject has been structured to progressively develop the students skill and knowledge in the building, managing and maintaining of business relationships to support business outcomes. It has an emphasis on the skills required for longer term relationship building.
  • Build and maintain business relationships BSBTWK401

Supervisors and team leaders have strict legal obligations under safety legislation. Learn what these are, as well as the practical skills to identify, risk assess and resolve safety concerns. This subject also teaches how to better understand safety statistics and identify factors that can reduce injuries, and ensure the business is productive and profitable.
  • Implement and monitor WHS policies, procedures and programs BSBWHS411

This subject addresses the skills and knowledge required to plan documents, draft text and produce documents of some complexity such as reports, detailed letters and proposals and general promotion documents.
  • Write complex documents BSBWRT411

In this subject you learn what constitutes a meeting and includes types of meetings, different ways to hold meetings and their structure. You will also cover how to organise meetings, formal meeting procedures, the preparation of minutes and agendas and the art of participation, as well as legal and ethical requirements surrounding meetings. Two case studies are used for you to prepare agendas and minutes.
  • Organise business meetings BSBOPS405

Significant cost savings can be made by skillfully managing workplace technology and resources. This subject looks at ways to cost equipment replacement, manage consumables and monitor usage to ensure good value decisions are made and that purchasing procedures are followed. This subject requires research as part of the practical activities.
  • Coordinate business resources BSBOPS401

Building on your basic knowledge of word processing, this subject goes into time saving techniques such as mail merge, the creation of template documents and handling multiple paged documents. You will learn how to insert applications and design and layout documents, as well as to follow and create your own style guides. This subject will also cover linking and embedding objects, formulas, fields and macros into your documents, including interactive fields and electronic forms.
  • Design and produce complex text documents BSBTEC401

This advanced subject allows you to build on the basics of working with Excel and creating formulas. You will learn how to best layout and show information and create charts, as well as save and store workplace documents safely, efficient computing and hazard identification. You will also learn time saving functions such as named ranges, linking and consolidating data, data tables, array formulas, data validation, macros, templates and cell protection. Note this subject only supports the use of the Excel program.
  • Design and produce complex spreadsheets BSBTEC402

Real Stories. Real Career Success.

Don’t just take our word for it. Discover how our students transform their careers with ACCM.

Entry Requirements

What you need to get started

We want to make sure you are stepping into a qualification that you can confidently master.

Reviewing your foundational skills, prior learning, and experience during enrolment allows us to confirm you have everything you need to succeed in your learning program.

It also gives our team a clear picture of your strengths, ensuring we can build the right learning adjustments and study safety nets around you from day one.

  • Prior Education or Work Experience Requirements

    Completion of a Certificate III in Business (or higher), or at least 2 years of relevant workplace experience, is highly recommended before commencing.

  • Required Qualification Reading Skills

    You will need to read complex texts like workplace policies, extract key ideas, and use basic reading strategies. Having Year 12 or sound workplace reading skills will set you up for success.

  • Writing Skills for Success

    You'll need to be able to draft complex emails, present detailed ideas clearly, and adapt your document layouts. Having completed Year 12 schooling or solid workplace writing experience ensures you are ready to excel.

  • Communicating in Spoken English

    You must be able to follow conversations, explain complex steps and adapt your speech. Having the spoken English skills to talk professionally with your Student Adviser is a great indicator of your ability.

  • Demonstrate Practical Math Skills

    You will need to understand and use everyday maths in routine tasks. Having completed Year 10 or a practical, working knowledge of basic math functions should ensure you are fully prepared to succeed.

  • Possess Appropriate Digital Skills

    You will need to be able to navigate websites, edit documents or spreadsheets, and manage email. Being able to upload files and use standard applications will ensure you have the right digital foundation.

  • System and Software Needs

    To successfully complete your online study, having a reliable internet connection, a laptop or desktop computer with the right applications installed are required to complete your learning journey with ACCM.

Course Fee

Affordable, without compromise

  • 24/7 access

    Start anytime. Course delivery helps you learn at your pace, without getting in the way of life.

  • No hidden fees

    Study without the stress of extra costs. If you need to revise an assessment task, we provide unlimited attempts free of charge.

  • Remote, not distant

    We wrap the flexibility of online study in the genuine care of a classroom. You enjoy the freedom to learn from anywhere, knowing that a human support team is just a quick call away.

Your course fee

$3,750

Flexible interest-free payment options

Adjust the amount or frequency any time after enrolling.
Weekly Most popular
$78 / weekly

47 payments, interest-free

Fortnightly
$155 / fortnightly

23 payments, interest-free

For Employers

Are you an employer?

Because each state and territory follows unique traineeship eligibility rules, funding priorities, and qualification pathways, your business may be eligible for significant training subsidies or valuable payroll tax rebates depending on your circumstances.

Instead of trying to figure out the rules yourself, simply reach out to our course advisory team using the Enquire button.

We will quickly review your location and staff structure to map out a quality training program that maximises your available savings.

Enquire Learn more about options for your staff

  • New Entrant and Existing Worker Traineeships

    New Entrant and Existing Worker Traineeships are a formal training pathway used for new starters to gain practical skills and obtain a nationally recognised qualification while earning a salary.

  • Direct Corporate & Individual Enrolments

    Bypass the formal traineeship registration process entirely. Enroll your staff directly into our accredited courses as standard fee-paying students, allowing you to access our premium training model without the administrative overhead of a formal state training contract.

  • School Based Traineeships

    School-based traineeships allow senior high school students to launch their careers while completing their education. This pathway requires structured coordination with the student's school and guardians, and candidates must demonstrate genuine suitability for their chosen vocational path.

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