Meet the Team
With you all the way
Behind every great learning experience is a great team. Meet the industry experts, student advisers, and support staff who make ACCM who we are.
Your Student Training Advisers
Your dedicated adviser personally manages your program and guides you through your studies.
As industry-experienced experts, they bring real-world knowledge directly to your learning.
Best of all, they work as part of a collaborative team, pooling their collective expertise to wrap a complete network of support around your study journey.
Give us a call on 1300 201 881. If your number is registered in our system, our technology automatically bypasses the switchboard and connects you directly to your personal Adviser.
Anita J.
Vocational Education Specialist and Student Adviser
Aydin A.
Vocational Education Specialist and Student Adviser
Brett R.
Vocational Education Specialist and Student Adviser
Donna H.
Vocational Education Specialist and Student Adviser
Karolyn G.
Vocational Education Specialist and Student Adviser
Kate T.
Vocational Education Specialist and Student Adviser
Kulwinder K.
Vocational Education Specialist and Student Adviser
Merve Y.
Vocational Education Specialist and Student Adviser
Michelle M.
Vocational Education Specialist and Student Adviser
Phil M.
Vocational Education Specialist and Student Adviser
Shae D.
Vocational Education Specialist and Student Adviser
Tammy S.
Vocational Education Specialist and Student Adviser
Terry E.
Vocational Education Specialist and Student Adviser
Training Services & Programs
The ultimate problem solvers.
While this team officially manages our Student Advisers and oversees complex training plans, they are your go-to fixers when things get complicated.
Whether they are coordinating with employers and workplace supervisors, navigating State Training requirements, or resolving intricate assessment pathways, this team cuts through the noise to find a solution that keeps everyone moving forward.
Deb Bostanci
Training Services Manager
Joanne De Bruin
Training Services Manager
Jana Nicolaou
School Based Traineeship Programs Manager
Service One
The Welcome & Onboarding Team and your personal launchpad for study success.
From the moment you join ACCM, this high-energy crew is by your side to make you feel completely welcome and supported.
They host your inductions, guide your onboarding, and pick up the phone for your official welcome call.
By reaching out consistently during your crucial first few weeks, they make sure you are logged in, feeling confident, and perfectly set up to hit the ground running.
Shanai Dekker
Manager, Administration & Student Onboarding
Madison Bush
Social Media & Creative Marketing Specialist
Jennifer Gilbert
Customer Service Specialist
Julie Davies
Customer Service Specialist
Julie Lazarevska
Customer Service Specialist
Olivia Butfield
Administration Officer
Student Wellbeing Officers
Your Wellbeing Officers are here to help if you’re facing personal challenges that may affect your studies.
As a dedicated point of contact for extra care, our wellbeing officers work closely with learners to ensure they get the deeper support they need.
Whether you require tailored learning adjustments or connection to specialised services, they are here to advocate for you and help keep your studies on track.
Jana Nicolaou
School Based Traineeship Programs Manager
Merve Y.
Vocational Education Specialist and Student Adviser
Client Relations
Our Client Relations team bridges the gap between your business goals and high-impact training solutions.
While they are experts at designing tailored corporate learning programs and welcoming new businesses to the ACCM family, they pride themselves on building lasting, trust-based relationships.
They are your reliable, go-to advisors for growing your team’s capabilities.
Tania Holmes
Director of Client Relations
Leoni Thompson
Client Relations Manager
Jodie Atkins
Client Relations Officer
Quality & Content Leaders
From our CEO and Directors of Training and RTO Operations to our expert educational designers, this team drives the standards of your education.
Our executive leadership works hand-in-hand with our content creators to ensure every ACCM program meets strict national and state requirements, blending high-level regulatory excellence with practical, engaging learning.
Chris Czarnosz
CEO and Director of Training
Cherie McGregor
Director of RTO Operations
Sharon Rich
Compliance Manager
Alex Selves
Compliance Manager
Rachel Flannery
Curriculum Development Assistant
Learning Technology & Systems
The digital architects behind your learning experience.
Instead of forcing you to use clunky, third-party software, our brilliant in-house developers design and build all of ACCM’s internal platforms from scratch.
This includes Webclass, our proprietary Learning Management System (LMS).
By constantly innovating and updating our tech, they ensure you are studying on one of the most advanced, seamless, and intuitive learning platforms in the country.
Matthew Smith
Tech Lead
Erin Faddy
Senior Software Programmer
Sienna Wilson
Software Engineer