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Employer Support

Employer Support

Everything you need to manage and support your staff through their training.

Direct employer support

Support from a real person.

When you enrol staff through ACCM, you get a dedicated point of contact who manages your account, tracks progress across all your employees, and keeps you informed along the way.

GTO SUPPORT

We understand your unique needs.

If you're a Group Training Organisation placing trainees with host employers, we work with you as the training provider. You'll get the same dashboard access and progress visibility, with support tailored to how GTOs operate.

Supervisor support

Helping your workplace supervisors succeed.

Supervisors play a critical role in a trainee's success. We provide practical tools and guidance to help them understand what's expected and feel confident in the role.

Frequently asked questions

All training is delivered through Webclass, our custom-built online learning platform. Students get one-on-one support from a dedicated Student Adviser throughout their studies.

It depends on the qualification and the state.

Most traineeships run 12–24 months.

We can give you the exact expected duration for your learner based on your exact situation.

Yes. Because our training is delivered entirely online, staff can study from anywhere.

How this works depends on your enrollment stream:

  • Employer-Sponsored Enrolments: Complete flexibility. Your staff can study entirely from home or the office with no restrictions.

  • Official Traineeships: If your staff are under a formal training contract, state funding rules apply. We will work with you to ensure their home setup meets the specific supervision and workplace-application requirements mandated by your State Training Authority.

Graduates receive a nationally recognised qualification.

To help you retain and continue developing your top talent, we can map out natural progression pathways into next-level qualifications - such as moving from a Certificate IV to a Diploma.

We can also help you with your Apprentice Connect Australia Provider to ensure all the paperwork is finalised.

Your dedicated client relations contact is your first port of call.

If you're not sure who that is, email contact@accm.edu.au and we'll connect you.

Or give us a call at 1300 515 321

More Employer Resources

Still have questions?

Get in touch for personalised advice.