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NSW Smart and Skilled Additional Terms and Conditions

The additional terms and conditions for NSW Smart and Skilled government-subsidised training, including eligibility, fees, refunds and withdrawals.

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Additional Terms and Conditions for Government Subsidised Programs

If you are applying for enrolment in a government subsidised program, that government will have additional terms and conditions that apply.

Enrolment Terms and Conditions

By proceeding with your enrolment you declare that you have read and agree to those additional terms and conditions, and agree to any updates during the duration of your program as needed.

Some key points (but not all of these terms) are listed below:

NSW

NSW Smart and Skilled program participants are required to provide their consent to the Use and Disclosure of their personal information.  The precise wording for this consent is listed in point 20 above, and is also found on the ACCM College Privacy Policy here in the Privacy Policy Key Details section.  Your acceptance of the Terms and Conditions in the Authority to Enrol section indicates your agreement to this mandated requirement.

Approval for NSW Smart and Skilled Fee Free Traineeship Initiative Waivers (valid Jan 1, 2020 through June 30, 2024) is based on a mandatory Trainee eligibility check conducted at the time of enrolment and is not guaranteed.  ACCM College will contact employers of ineligible Trainees upon conclusion of eligibility check as needed.

The Smart and Skilled contact details for students with complaints can be found at  and the phone number is 1300 772 104. The appointed consumer protection officer at the College is the CEO who can be contacted by emailing ceo@accm.edu.au.  These details are also published in the College Complaints,ÌýGrievances and Consumer Protection Policy.

Refer to other additional terms in the NSW section below.

Additional Terms and Conditions

NSW Smart and Skilled Additional Terms and Conditions

NSW SMART AND SKILLED ADDITIONAL TERMS AND CONDITIONS

The standard Terms and Conditions and the following additional terms and conditions collectively are the terms and conditions applicable to applications for enrolment under any Smart and Skilled Subsidised training program.

As the Terms and Conditions relating to Smart and Skilled are determined or guided by the policies of that program the following terms and conditions have been cross-referenced to those NSW government issued policies. This cross referencing does not form part of the terms and conditions, but does offer guidance as to why the term or condition is in place. Cross referencing is indicated by [] brackets. The key is at the bottom of this document.

NSW SMART AND SKILLED ADDITIONAL TERMS AND CONDITIONS

 ABOUT SMART AND SKILLED FEES

1. Fees payable under Smart and Skilled are as specified by the NSW Government.  All providers must charge the same fees and apply the same fee exemptions and concessions and require the same evidence of eligibility of concessions and exemptions.

Fees, including exemptions and concession eligibility, are calculated when your provided student data is entered into the government Provider Calculator.

Smart and Skilled Fees cannot be varied except in accordance with Smart and Skilled Policies as applicable to the year of your enrolment:

2. Qualifications or traineeships not approved as subsidised under the NSW Skills List applicable at the time of enrolment are subject to commercial fees and these terms and conditions do not apply.

3. Fees due are payable upon enrolment or where approved, within 14 days of enrolment.

4. By ACCM College agreement the Fees may be paid by regular instalment. Failure to meet any instalment makes the remaining fee amount, plus any costs incurred, fully due and payable upon demand in accordance with the Recovery and Collections Action for Outstanding Fees and Costs provision in the Fee and Fee Recovery Policy.

ELIGIBILITY EVIDENCE

1. You are required to provide evidence of identity and eligibility to a NSW Smart and Skilled subsidised training program.

2. You must provide your Unique Student Identifier (USI) as proof of identity and date of birth. You must allow the College to verify your USI and co-operate with the College to rectify any issues with your USI. Your enrolment cannot proceed until NSW Smart and Skilled agree that the USI is valid.

3. You must provide your green Medicare Card or Birth Certificate or Australian or New Zealand Passport as evidence of citizenship or residency status.

4. You must provide your NSW Drivers License or another identity document that shows that you live or work in New South Wales.

5. You agree that upon request you will provide JP certification of a copy of those identity and eligibility documents within 5 working days.

6. You acknowledge that you cannot apply to enrol in a Smart and Skilled subsidised training program where you are also receiving full or partial funding from another government source to enrol in that same qualification. You will be personally liable for the full costs of the training delivered if you do so.

FEE EXEMPTION OR CONCESSION ELIGIBILITY EVIDENCE

1. Fee exemptions or concessions require proof of entitlement as specified in the Fee Administration Policy.

2. For Commonwealth benefit recipients this must be a Centrelink issued document that has the Centrelink Reference Number and shows entitlement to the benefit at the time training is to commence.

3. For dependents of commonwealth benefit recipients this must be evidence from Centrelink that recognises the person as a dependent of a benefit recipient.

4. For Commonwealth benefits administered by the Department of Veteran Affairs (DVA) the required evidence will be a benefit card or document for the relevant benefit.

ELIGIBILITY TO FEE FREE SCHOLARSHIPS

1. You agree that where you have meet the eligibility requirements for a Fee Free Scholarship, the College can apply on your behalf for the Fee Free Scholarship.

2. Where the Scholarship is approved you will be refunded any payments made towards your course.

3. Where evidence of priority to a scholarship under "social housing" rules is needed you agree to provide a Statutory Declaration as evidence of eligibility before an application is made on your behalf.

ABOUT REFUNDS UNDER SMART AND SKILLED

1. Where a student cancels their Smart and Skilled course before commencing a subject, a minimum payment of $100 is payable to cover enrolment and administration costs in accordance with the Refunds Policy. Amounts paid in excess of this amount will be refunded in accordance with the Refunds Policy.

2. Once a student commences their Smart and Skilled course the Fees are refundable in line with the Refunds Policy based on time enrolled or subjects commenced.

WITHDRAWING FROM STUDIES

1. Students may apply for a deferral/suspension as an option to withdrawal from their Smart and Skilled course.

2. Advice of withdrawal from enrolment should be made in accordance with the Discontinuation Policy.

3. Upon receipt of the withdrawal notice the College will issue your Statement of Attainment and updated Training Plan.

DEFERRAL FROM STUDIES UNDER SMART AND SKILLED

1. You may defer studies under Smart and Skilled for a maximum cumulative period of 12 months.

2. Deferral requests should be made in accordance with the Deferral Policy.

COMPLAINTS OR FEEDBACK TO SMART AND SKILLED

1. The College Complaints Policy outlines the process to advise us of any concerns.

2. Smart and Skilled also allow direct feedback to be provided via the State Training Services Customer Support Centre Phone: 1300 772 104 or via an on-line form at .  The appointed consumer protection officer at the College is the CEO who can be contacted by emailing ceo@accm.eu.au.  These details are also published in the College Complaints,ÌýGrievances and Consumer Protection Policy.

Employment Related Enrolments

1. For enrolments where employer details are provided you are authorising the College to discuss your enrolment with your employer, including providing course status updates.

Smart and Skilled Fee Free Traineeship Initiative

Under NSW Smart and Skilled, Trainees may be eligible for the Fee Free Traineeship Waiver Initiative from 1 Jan 2020 to 31 Dec 2025.

NSW trainees, including school based trainees, whose traineeship qualification is funded under Smart and Skilled and who commence subsidised training on or after 1 January 2020 are eligible. This includes:

1.  Trainees who commence subsidised training for the first time on or after 1 January 2020.

2.  Trainees whose traineeship is cancelled and subsequently recommence a traineeship in the same vocation with a different employer, and recommence subsidised training on or after 1 January 2020.

3.  Trainees whose traineeship is cancelled and subsequently commence a new traineeship in a new vocation with the same/different employer, and commence in subsidised training on or after 1 January 2020

4.  A trainee who has completed a traineeship, is undertaking a subsequent traineeship and is commencing the subsidised training in the subsequent traineeship on or after 1 Jan 2020.

Specific trainee exclusions from eligibility

 A NSW Trainee who commenced subsidised training prior to 1 January 2020 and subsequently, on or after 1 January 2020 recommences their subsidised training:

A) with the same provider, and is employed by the same employer and in the same vocation, or

B) changes provider and remains party to a training contract with the same employer and in the same vocation

Is not eligible for fee free training.

Related policies

  • Privacy Policy

    Explains how we collect, use, store and disclose your personal information, and your rights under the Privacy Act 1988.

  • Refunds Policy

    The eligibility criteria, timelines, and process for student refunds to ensure fair, transparent, and compliant fee administration.

  • Deferral and Cancellation Policies

    Outlines the grounds, procedures, and conditions for deferring, suspending, or cancelling student enrolment, ensuring a fair and transparent process for managing changes to your study plans.