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An executive business leader or corporate trainer stands confidently at a whiteboard, ready to deliver a strategic presentation or facilitate a leadership workshop.
Management

Diploma of Leadership and Management

BSB50420

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Overview

Elevate Your Career into Operational Management

Master the advanced operational planning and management skills to drive business performance and lead diverse teams

The Diploma of Leadership and Management is designed for established supervisors and aspiring department heads. This practical program equips you with high-level management capabilities, focusing on critical business functions such as designing and executing quality operational plans, leading diverse teams, managing departmental performance, and driving continuous workplace improvement.

  • Duration

    48 weeks

    Traineeship timelines vary by state training contract guidelines.
  • Study load

    12–15 hrs / week

  • Estimated fee
    $5,600
    or
    Interest-free
    $78 / week

    Weekly, fortnightly or upfront - adjust any time.

    Enrolling staff? View our employer programs
A professional team manager collaborates with her corporate department during a strategic staff meeting to review key operational performance reports.
Careers

Potential Careers

This qualification prepares you for senior leadership and management roles across a wide range of industries. It builds the strategic planning, financial oversight, and emotional intelligence skills employers look for in business leadership roles such as:

  • Operations Manager
  • Business Manager
  • Department Manager
  • Corporate Services Manager
Subjects

The skills that take you further

Subjects and units of competency may vary or be updated during your enrolment to reflect the latest industry standards.

Core Subjects

Communication and good decision making are essential skills for senior employees and those in leadership roles. This subject focuses on the skills required to make and communicate sound business decisions. Active listening, critical and creative thinking, problem solving and using workplace data lead directly into how to best communicate results to your stakeholders. In addition this subject looks at your responsibilities to develop and role model these skills.
  • Develop critical thinking in others BSBCRT511
  • Lead communication in the workplace BSBXCM501

The need to build positive workplace relationships applies to team leaders, supervisors and new or emerging managers where leadership plays a role in developing and maintaining effective workplace relationships. A range of skills and knowledge is required by leaders to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members. High level and influential communication skills are also critical.
  • Manage team effectiveness BSBTWK502
  • Lead and manage effective workplace relationships BSBLDR523
  • Communicate with influence BSBCMM511
  • Develop and use emotional intelligence BSBPEF502

This hands on subject looks at the skills and knowledge required to manage the performance of staff who report to you directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. This subject covers strategies for assigning and allocating work, establishing clear role responsibilities, and using performance counselling methods and development plans for improving performance. Students are required to video simulated role plays.
  • Manage people performance BSBLDR522
  • Lead difficult conversations BSBCMM412

The skills and knowledge required to run a business operation such as a business unit and the steps required to develop and implement an operational plan are covered in this subject. A key element is the requirement to develop and revise budgets and have a financial plan that supports the operational plan. Integrated into this are the techniques behind operational planning to ensure the effective recruitment and management of staff.
  • Manage business operational plans BSBOPS502

Professional development is an important aspect of career and personal development. It looks as the skills, knowledge and attributes you need. Being able to organise personal work priorities is an essential job skill. Learn how to set and meet work priorities through time management and planning your work schedule. Skills to identify potential problems and prevent stress in the workplace are also covered. A professional development plan is developed as a key component of this subject.
  • Manage personal health and wellbeing BSBPEF401
  • Manage personal and professional development BSBPEF501
  • Develop personal work priorities BSBPEF402

In this subject you learn what constitutes a meeting and includes types of meetings, different ways to hold meetings and their structure. You will also cover how to organise meetings, formal meeting procedures, the preparation of minutes and agendas and the art of participation, as well as legal and ethical requirements surrounding meetings. Two case studies are used for you to prepare agendas and minutes and you are required to demonstrate the skills to Chair a meeting.
  • Manage meetings BSBTWK503

Real Stories. Real Career Success.

Don’t just take our word for it. Discover how our students transform their careers with ACCM.

  • The role plays were friendly and made the experience much easier, to the point where I actually began to enjoy them. I'm very grateful for all the support.

    Tayla, NSW Diploma of Leadership and Management

  • I found the content to be up-to-date, relevant and well aligned to workplace expectations, particularly in how it connects theory to practical WHS and leadership application.

    Jack, NSW Diploma of Leadership and Management

  • The whole course was easy to use, navigate, learn. I appreciated the topics had both short and long answer questions so I felt that I was making progress.

    Susan, NSW Diploma of Leadership and Management

  • What really stood out to me was the role plays. The instant feedback from the student advisers allowed me to fine-tune my learning on the spot

    Vincent, NSW Diploma of Leadership and Management
Entry Requirements

What you need to get started

We want to make sure you are stepping into a qualification that you can confidently master.

Reviewing your foundational skills, prior learning, and experience during enrolment allows us to confirm you have everything you need to succeed in your learning program.

It also gives our team a clear picture of your strengths, ensuring we can build the right learning adjustments and study safety nets around you from day one.

  • Relevant Job Role and Previous Leadership Experience

    It is recommended that you have completed a Certificate IV in Leadership and Management or similar qualification, or have at least 2 years of experience in a management role before commencing this qualification.

  • Required Qualification Reading Skills

    You will need to read complex texts like workplace policies, extract key ideas, and use basic reading strategies. Having Year 12 or sound workplace reading skills will set you up for success.

  • Writing Skills for Success

    You'll need to be able to draft complex emails, present detailed ideas clearly, and adapt your document layouts. Having completed Year 12 schooling or solid workplace writing experience ensures you are ready to excel.

  • Communicating in Spoken English

    You must be able to follow conversations, explain complex steps and adapt your speech. Having the spoken English skills to talk professionally with your Student Adviser is a great indicator of your ability.

  • Demonstrate Practical Math Skills

    You will need to understand and use everyday maths in routine tasks. Having completed Year 12 or a practical, working knowledge of basic math functions should ensure you are fully prepared to succeed.

  • Possess Appropriate Digital Skills

    You will need to be able to navigate websites, edit documents or spreadsheets, and manage email. Being able to upload files and use standard applications will ensure you have the right digital foundation.

  • System and Software Needs

    To successfully complete your online study, having a reliable internet connection, a laptop or desktop computer with the right applications installed are required to complete your learning journey with ACCM.

Course Fee

Affordable, without compromise

  • 24/7 access

    Start anytime. Course delivery helps you learn at your pace, without getting in the way of life.

  • No hidden fees

    Study without the stress of extra costs. If you need to revise an assessment task, we provide unlimited attempts free of charge.

  • Remote, not distant

    We wrap the flexibility of online study in the genuine care of a classroom. You enjoy the freedom to learn from anywhere, knowing that a human support team is just a quick call away.

Your course fee

$5,600

Flexible interest-free payment options

Adjust the amount or frequency any time after enrolling.
Weekly Most popular
$78 / weekly

71 payments, interest-free

Fortnightly
$155 / fortnightly

35 payments, interest-free

For Employers

Are you an employer?

Because each state and territory follows unique traineeship eligibility rules, funding priorities, and qualification pathways, your business may be eligible for significant training subsidies or valuable payroll tax rebates depending on your circumstances.

Instead of trying to figure out the rules yourself, simply reach out to our course advisory team using the Enquire button.

We will quickly review your location and staff structure to map out a quality training program that maximises your available savings.

Enquire Learn more about options for your staff

  • New Entrant and Existing Worker Traineeships

    New Entrant and Existing Worker Traineeships are a formal training pathway used for new starters to gain practical skills and obtain a nationally recognised qualification while earning a salary.

  • Direct Corporate & Individual Enrolments

    Bypass the formal traineeship registration process entirely. Enroll your staff directly into our accredited courses as standard fee-paying students, allowing you to access our premium training model without the administrative overhead of a formal state training contract.

  • School Based Traineeships

    School-based traineeships allow senior high school students to launch their careers while completing their education. This pathway requires structured coordination with the student's school and guardians, and candidates must demonstrate genuine suitability for their chosen vocational path.

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we can take you.

Speak to a course advisor today.

Enquire now 1300 515 321