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Management

Certificate IV in Leadership and Management

BSB40520

Overview

Advance into a Leadership and Management Role

Build the practical prioritisation, planning, and communication skills needed to confidently guide a team’s daily performance

The Certificate IV in Leadership and Management is designed for aspiring supervisors and team leaders. This course focuses on the hands-on realities of frontline management, equipping you with the skills to organize workflow priorities, lead workplace communication, support team development, and resolve operational challenges with confidence.

  • Duration

    40 weeks

    Traineeship timelines vary by state training contract guidelines.
  • Study load

    12–15 hrs / week

  • Estimated fee
    $3,750
    or
    Interest-free
    $78 / week

    Weekly, fortnightly or upfront - adjust any time.

    Enrolling staff? View our employer programs
An inspiring business leader guides her diverse executive team through a collaborative performance review and strategic data analysis during a workplace meeting.
Careers

Potential Careers

This qualification prepares you for leadership and management roles across various industries. It builds the critical thinking, team guidance, and operational skills employers look for in supervisory and management positions such as:

  • Team Leader
  • Frontline Supervisor
  • Business Manager
  • Operations Manager
Subjects

The skills that take you further

Subjects and units of competency may vary or be updated during your enrolment to reflect the latest industry standards.

Core Subjects

Teams need sound leadership to prosper. This important subject breaks down the art of leading effective teams into the key elements of inspiring trust, effective communication, setting targets and building relationships. Special attention is given to teaching leaders how to successfully manage both individual and team conflict and improve team performance.
  • Lead effective workplace relationships BSBLDR413
  • Lead and facilitate a team BSBXTW401
  • Communicate effectively as a workplace leader BSBLDR412
  • Lead team effectiveness BSBLDR414

This subject focuses on the skills required to make and communicate sound business decisions. Active listening, critical and creative thinking, problem solving and using workplace data lead directly into how to best communicate results to your stakeholders.
  • Apply communication strategies in the workplace BSBXCM401
  • Use digital technologies to collaborate in a work environment BSBTEC404
  • Apply critical thinking to work practices BSBCRT411

Long term success in business is a direct result of sound operational planning. This subject teaches how to set realistic operational goals, effectively plan activities and prepare for contingencies while creating sound monitoring stages to improve operational performance throughout the execution phase.
  • Coordinate business operational plans BSBOPS402

This subject is specifically designed to lay a strong leadership foundation for learners. Focusing on key leadership elements such as communication, organisational behaviour, being a role model, problem solving, delivering feedback and effective decision making, this subject is perfect for anyone looking to build or enhance their leadership skills.
  • Demonstrate leadership in the workplace BSBLDR411

Being able to organise personal work priorities is an essential job skill. Learn how to set and meet work priorities through time management and planning your work schedule. This subject also looks at emotional intelligence and the ability to identify ways to adapt personal attributes to be successful in different work situations, as well as to manage challenging situations.
  • Manage personal health and wellbeing BSBPEF401
  • Develop personal work priorities BSBPEF402
  • Lead personal development BSBPEF403

Make it yours

Elective subjects are where you shape your qualification.

They're confirmed during your induction, and if you or your employer would like to discuss alternatives that better match your day-to-day work, our Service One team is happy to help.

Elective Subjects

Supervisors and team leaders have strict legal obligations under safety legislation. Learn what these are, as well as the practical skills to identify, risk assess and resolve safety concerns. This subject also teaches how to better understand safety statistics and identify factors that can reduce injuries, and ensure the business is productive and profitable.
  • Implement and monitor WHS policies, procedures and programs BSBWHS411

This subject has been structured to progressively develop the students skill and knowledge in the building, managing and maintaining of customer relationships to support business outcomes. It explains the difference between customer service and customer relationship building; with an emphasis on the skills required for longer term relationship building. This includes considering a range of client relationship strategies and also how to use networking effectively.
  • Build and maintain business relationships BSBTWK401
  • Implement customer service strategies BSBOPS404

Real Stories. Real Career Success.

Don’t just take our word for it. Discover how our students transform their careers with ACCM.

  • The content was relevant, practical and aligned with real workplace scenarios. Case studies helped reinforce the importance of matching tasks and training to individual strengths

    Sullen, NSW Certificate IV in Leadership and Management
  • The content has been very helpful and provided examples of how to deal with situations I would usually be fearful of. It provided the perspectives of both parties.

    Lyndall, NSW Certificate IV in Leadership and Management
  • I have enjoyed the course very much and found the topics engaging and informative. I have also appreciated the ongoing support from Tammy and the rest of the ACCM team

    Claire, NSW Certificate IV in Leadership and Management
  • The training was well-structured, practical, and easy to follow. The content was relevant to real workplace situations and gave me useful skills I can apply in my role.

    Bailey, NSW Certificate IV in Leadership and Management
Entry Requirements

What you need to get started

We want to make sure you are stepping into a qualification that you can confidently master.

Reviewing your foundational skills, prior learning, and experience during enrolment allows us to confirm you have everything you need to succeed in your learning program.

It also gives our team a clear picture of your strengths, ensuring we can build the right learning adjustments and study safety nets around you from day one.

  • Prior Education or Work Experience Requirements

    Completion of a Certificate III in Business (or higher), or at least 2 years of relevant workplace experience, is highly recommended before commencing.

  • Required Qualification Reading Skills

    You will need to read complex texts like workplace policies, extract key ideas, and use basic reading strategies. Having Year 12 or sound workplace reading skills will set you up for success.

  • Writing Skills for Success

    You'll need to be able to draft complex emails, present detailed ideas clearly, and adapt your document layouts. Having completed Year 12 schooling or solid workplace writing experience ensures you are ready to excel.

  • Communicating in Spoken English

    You must be able to follow conversations, explain complex steps and adapt your speech. Having the spoken English skills to talk professionally with your Student Adviser is a great indicator of your ability.

  • Demonstrate Practical Math Skills

    You will need to understand and use everyday maths in routine tasks. Having completed Year 10 or a practical, working knowledge of basic math functions should ensure you are fully prepared to succeed.

  • Possess Appropriate Digital Skills

    You will need to be able to navigate websites, edit documents or spreadsheets, and manage email. Being able to upload files and use standard applications will ensure you have the right digital foundation.

  • System and Software Needs

    To successfully complete your online study, having a reliable internet connection, a laptop or desktop computer with the right applications installed are required to complete your learning journey with ACCM.

Course Fee

Affordable, without compromise

  • 24/7 access

    Start anytime. Course delivery helps you learn at your pace, without getting in the way of life.

  • No hidden fees

    Study without the stress of extra costs. If you need to revise an assessment task, we provide unlimited attempts free of charge.

  • Remote, not distant

    We wrap the flexibility of online study in the genuine care of a classroom. You enjoy the freedom to learn from anywhere, knowing that a human support team is just a quick call away.

Your course fee

$3,750

Flexible interest-free payment options

Adjust the amount or frequency any time after enrolling.
Weekly Most popular
$78 / weekly

47 payments, interest-free

Fortnightly
$155 / fortnightly

23 payments, interest-free

For Employers

Are you an employer?

Because each state and territory follows unique traineeship eligibility rules, funding priorities, and qualification pathways, your business may be eligible for significant training subsidies or valuable payroll tax rebates depending on your circumstances.

Instead of trying to figure out the rules yourself, simply reach out to our course advisory team using the Enquire button.

We will quickly review your location and staff structure to map out a quality training program that maximises your available savings.

  • New Entrant and Existing Worker Traineeships

    New Entrant and Existing Worker Traineeships are a formal training pathway used for new starters to gain practical skills and obtain a nationally recognised qualification while earning a salary.

  • Direct Corporate & Individual Enrolments

    Bypass the formal traineeship registration process entirely. Enroll your staff directly into our accredited courses as standard fee-paying students, allowing you to access our premium training model without the administrative overhead of a formal state training contract.

  • School Based Traineeships

    School-based traineeships allow senior high school students to launch their careers while completing their education. This pathway requires structured coordination with the student's school and guardians, and candidates must demonstrate genuine suitability for their chosen vocational path.

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