51¸£Àû

Skip to content

Legal

Certificate III in Legal Services

BSB30320

Overview

Launch Your Career in Legal Support

Build the specialised terminology, professional etiquette, and administration skills to step confidently into modern law firms

The Certificate III in Legal Services is the ideal course for aspiring legal receptionists, assistants, and junior secretaries. This practical course provides a comprehensive introduction to daily law practice operations, ensuring you master legal terminology, understand professional protocols, and learn how to manage confidential documentation to support solicitors and legal teams.

  • Duration

    37 weeks

    Traineeship timelines vary by state training contract guidelines.
  • Study load

    12–15 hrs / week

  • Estimated fee
    $2,800
    or
    Interest-free
    $58 / week

    Weekly, fortnightly or upfront - adjust any time.

    Enrolling staff? View our employer programs
A young woman with glasses and a black blazer sits at a desk, talking on a smartphone while writing in a large open book, with a Lady Justice statue and small scales of justice nearby.
Careers

Potential careers

This qualification prepares you for a range of entry-level roles across legal administration, corporate law firms, government agencies, and legal clinics. It's designed to help you build job-ready skills that employers look for in junior legal support positions such as:

  • Legal Receptionist
  • Legal Administrative Assistant
  • Junior Legal Secretary
  • Legal Records / Data Clerk
Subjects

The skills that take you further

Subjects and units of competency may vary or be updated during your enrolment to reflect the latest industry standards.

Core Subjects

This introductory subject about the role of a legal receptionist looks at the skills involved in scheduling client appointments and the requirements for confidentiality in legal roles. It will assist learners in the identification, understanding and use of legal terms within a legal context. The use of case scenarios help to demonstrate the requirements to protect confidential client information.
  • Protect information in a legal services environment BSBLEG314
  • Organise schedules BSBOPS303

This subject looks at an important skill that is needed in all job roles, as well as in life in general. Communication is at the heart of how we interact with one another. Understanding how to communicate effectively can therefore have positive benefits in your work and life. Reception staff also need to have a positive approach to their role as they create first impressions with clients.
  • Engage in workplace communication BSBXCM301
  • Work in a legal services environment BSBLEG311
  • Use inclusive work practices BSBTWK301

Working in the legal profession requires the effective use of computers and equipment to input, collect and manage data and information for clients and the practice. This subject looks at the technology available to you, and ways to use computer software to better organise information and data. Online searches are an important tool to find and check information needed to undertake many legal tasks. This subject also covers how to complete forms and request searches. It requires students to create user accounts for online services.
  • Use business software applications BSBTEC201
  • Collect and record data BSBDAT201
  • Carry out search of the public record BSBLEG312

Being able to organise personal work priorities is an essential job skill in every industry. This Subject will teach you how to set and meet work priorities through effective time management and planning your work schedule. Also learn the importance of professional development activities to chart your career growth.
  • Organise personal work priorities BSBPEF301

Customer Service is a key function in all job roles, and so engagement of the customer is a critical skill. This subject looks at essential service skills to identify the customers needs and delivering good customer service. As well as skill practicals, there is a small component that looks at how to receive customer feedback positively.
  • Deliver and monitor a service to customers BSBOPS304

This subject covers the skills and knowledge required to work in a healthy and safe manner. You will learn to recognise hazards, the importance of safety signs and how to raise safety issues within a workplace. This is a great entry level subject to help you act and respond in a safe manner and it also covers how to respond to emergency incidents.
  • Contribute to the health and safety of self and others BSBWHS211

In this introduction to word processing you will learn/develop key word processing skills that will allow you to create, style and prepare business documents. You will gain the experience to move and add text and using formatting techniques through practical activities. You will use Microsoft Word to prepare required documents using specific word processing features.
  • Design and produce business documents BSBTEC301

Learn to develop a good writing style for creating standard business documents such as basic letters, invoices, memos, messages and emails. You will also get tips on reviewing, proofreading and editing documents, as well as how to safely save and store them. Practical activities ensure that you have the necessary skills to organise information, communicate with work colleagues and write clearly.
  • Write simple documents BSBWRT311

Real Stories. Real Career Success.

Don’t just take our word for it. Discover how our students transform their careers with ACCM.

  • I learnt how to deal with all types of customers and what to do in situations I haven't yet been in, helping me prepare. The content is up-to-date and easy to understand

    Elka, NSW Certificate III in Legal Services
  • It was an interesting qualification. I love how communicative the college is; checking in and ensuring I understand questions

    Darcy, QLD Certificate III in Legal Services
  • I really appreciate the help with some of the questions on this one. Calling to confirm some things made it a lot easier to understand

    Jacob, NSW Certificate III in Legal Services
  • The course gave me a solid foundation in understanding legal documents and basic legal procedures. I also learnt the importance of client confidentiality

    Gabrielle, NSW Certificate III in Legal Services
Entry Requirements

What you need to get started

We want to make sure you are stepping into a qualification that you can confidently master.

Reviewing your foundational skills, prior learning, and experience during enrolment allows us to confirm you have everything you need to succeed in your learning program.

It also gives our team a clear picture of your strengths, ensuring we can build the right learning adjustments and study safety nets around you from day one.

  • Required Qualification Reading Skills

    You will need to be able to read basic workplace policies, pull key meanings from text, and use different reading strategies. Having completed Year 10 or having sound workplace reading skills will ensure you are ready to excel.

  • Writing Skills for Success

    You will need to be able to draft short emails, fill out standard forms, and write clear everyday instructions. Having completed Year 10 or having solid workplace writing experience sets you up perfectly.

  • Communicating in Spoken English

    You must be able to follow conversations, explain simple steps and give clear instructions. Having the spoken English skills to talk professionally with your Student Adviser is a great indicator of your ability.

  • Demonstrate Practical Math Skills

    You will need to understand and use everyday maths in routine tasks. Having completed Year 10 or a practical, working knowledge of basic math functions should ensure you are fully prepared to succeed.

  • Possess Appropriate Digital Skills

    You will need to be able to navigate websites, edit documents or spreadsheets, and manage email. Being able to upload files and use standard applications will ensure you have the right digital foundation.

  • System and Software Needs

    To successfully complete your online study, having a reliable internet connection, a laptop or desktop computer with the right applications installed are required to complete your learning journey with ACCM.

Course Fee

Affordable, without compromise

  • 24/7 access

    Start anytime. Course delivery helps you learn at your pace, without getting in the way of life.

  • No hidden fees

    Study without the stress of extra costs. If you need to revise an assessment task, we provide unlimited attempts free of charge.

  • Remote, not distant

    We wrap the flexibility of online study in the genuine care of a classroom. You enjoy the freedom to learn from anywhere, knowing that a human support team is just a quick call away.

Your course fee

$2,800

Flexible interest-free payment options

Adjust the amount or frequency any time after enrolling.
Weekly Most popular
$58 / weekly

47 payments, interest-free

Fortnightly
$115 / fortnightly

23 payments, interest-free

For Employers

Are you an employer?

Because each state and territory follows unique traineeship eligibility rules, funding priorities, and qualification pathways, your business may be eligible for significant training subsidies or valuable payroll tax rebates depending on your circumstances.

Instead of trying to figure out the rules yourself, simply reach out to our course advisory team using the Enquire button.

We will quickly review your location and staff structure to map out a quality training program that maximises your available savings.

  • New Entrant and Existing Worker Traineeships

    New Entrant and Existing Worker Traineeships are a formal training pathway used for new starters to gain practical skills and obtain a nationally recognised qualification while earning a salary.

  • Direct Corporate & Individual Enrolments

    Bypass the formal traineeship registration process entirely. Enroll your staff directly into our accredited courses as standard fee-paying students, allowing you to access our premium training model without the administrative overhead of a formal state training contract.

  • School Based Traineeships

    School-based traineeships allow senior high school students to launch their careers while completing their education. This pathway requires structured coordination with the student's school and guardians, and candidates must demonstrate genuine suitability for their chosen vocational path.

More Legal courses

  • Legal

    Certificate IV in Legal Services

    Master the advanced legal research, complex document preparation, and legal system navigation skills needed to assist solicitors and legal teams

    BSB40620

See where
we can take you.

Speak to a course advisor today.