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Information Technology

Certificate IV in Information Technology (Systems administration support)

ICT40120

Overview

Advance Your Career into System Administration

Master the advanced system configuration, maintenance, and cybersecurity risk management skills required to keep business platforms secure and reliable

The Certificate IV in Information Technology (System Administration) is designed for experienced tech support staff ready to step into dedicated systems management roles. This practical course equips you with the hands-on capabilities to configure and maintain local and network systems, implement robust cyber-security risk management plans, manage system deployments, and evaluate emerging technologies to optimise organisational infrastructure.

  • Duration

    47 weeks

    Traineeship timelines vary by state training contract guidelines.
  • Study load

    12–15 hrs / week

  • Estimated fee
    $3,750
    or
    Interest-free
    $78 / week

    Weekly, fortnightly or upfront - adjust any time.

    Enrolling staff? View our employer programs
Careers

Potential Careers

This qualification prepares you for a range of specialized systems management, cloud support, and directory infrastructure roles across enterprise IT departments, cloud providers, and managed service networks. It is designed to help you build the advanced server configuration, user access governance, and virtualisation skills that employers look for in mid-level systems administration positions such as:

  • Systems Administrator
  • Systems Support Technician
  • Cloud Infrastructure Assistant
  • IT Operations Coordinator
Subjects

The skills that take you further

Subjects and units of competency may vary or be updated during your enrolment to reflect the latest industry standards.

Core Subjects

Data protection and cyber-security are integral factors in today’s business success. This subject addresses core units of competency and will deliver training in Intellectual Property, ethics, privacy and how to safeguard data a world where cyber-security risks are a constant threat to your organisation. This subject looks at the foundation knowledge about these key topics and requires students to show they can undertake research to stay up to date with current cyber security threats such as malware. To complete this subject the student must be active in identifying and actioning 3 cyber security threats.
  • Contribute to cyber security risk management BSBXCS404
  • Comply with IP, ethics and privacy policies in ICT environments ICTICT451
  • Identify and report online security threats BSBXCS302
  • Protect devices from spam and destructive software ICTSAS214

Solving complex ICT problems is part of an IT technicians daily role. This subject addresses the need for critical thinking and team problem solving techniques required to identify and resolve ICT issues. It also covers the skills to provide ICT advice and support to users, including the communication of comprehensive technical information. Basic troubleshooting of common ICT problems, using collaborative tools and a virtual Lab, is included in this practical subject with a range of problems for clients provided to be actioned and resolved.
  • Apply advanced critical thinking to work processes BSBCRT404
  • Work collaboratively using ICT technologies ICTICT443
  • Identify and resolve client ICT problems ICTSAS432
  • Provide first-level remote help desk support ICTSAS442

The Cloud offers amazing opportunities, but only if you choose the right services for your organisation. This forward-thinking Subject will help you learn to review and evaluate the range of Cloud options, deployment models, implementation factors and their impact on your organisation. Finally, you will learn to prepare and deliver your findings to the key decision makers within your business.
  • Identify and evaluate emerging technologies and practices ICTICT426
  • Evaluate characteristics of cloud computing solutions and services ICTCLD301
  • Identify and use industry specific technologies ICTICT310
  • Select cloud storage solutions ICTICT428

Learn to create simple applications through introductory programming techniques with Javascript. This Subject covers applying language syntax, control structures to create code, using programming standards, testing and debugging. The summative assessment components are completed in a lab environment and involve the development of a random password app.
  • Apply introductory programming techniques ICTPRG302

Optimisation and Configuration are critical to successful operations. Having system that “just†work is not sufficient in any modern workplace and a great deal of your time is spent getting the most productivity and reliability you can from your networks and applications. This important subject will teach you how to make that happen. Testing, measuring, monitoring and diagnostics all play a critical role and maximising performance. You will learn the tips and tricks of performance across a wide range of hardware and software to keep your users connected and productive.
  • Connect and configure devices and hardware components ICTICT445
  • Evaluate ICT system status ICTSAS436
  • Optimise ICT system performance ICTSAS437

This critical subject is integral to role in System Administration and focuses on the key element of maintenance and support. Keeping your systems and networks secure, efficient and up to date takes a structured approach and due diligence. You will learn common network, application and troubleshooting methods to help keep your systems functioning properly. You will also learn how to manage permissions, updates and backups. Systems Administration has a lot of moving parts and you will learn the key skills needs to have operations running smooth and reliable.
  • Implement maintenance procedures ICTSAS438
  • Support ICT system software ICTSAS441
  • Support operating system users and troubleshoot applications ICTSAS443
  • Resolve system faults on a live system ICTSAS435
Entry Requirements

What you need to get started

We want to make sure you are stepping into a qualification that you can confidently master.

Reviewing your foundational skills, prior learning, and experience during enrolment allows us to confirm you have everything you need to succeed in your learning program.

It also gives our team a clear picture of your strengths, ensuring we can build the right learning adjustments and study safety nets around you from day one.

  • Relevant Job Role

    To gain the most from this qualification you should be in a workplace where you may practise the skills learnt. Specific subjects do require direct hands-on work with IT systems (ie routers).

  • Required Qualification Reading Skills

    You will need to read complex texts like workplace policies, extract key ideas, and use basic reading strategies. Having Year 12 or sound workplace reading skills will set you up for success.

  • Writing Skills for Success

    You'll need to be able to draft complex emails, present detailed ideas clearly, and adapt your document layouts. Having completed Year 12 schooling or solid workplace writing experience ensures you are ready to excel.

  • Communicating in Spoken English

    You must be able to follow conversations, explain complex steps and adapt your speech. Having the spoken English skills to talk professionally with your Student Adviser is a great indicator of your ability.

  • Demonstrate Practical Math Skills

    You will need to understand and use everyday maths in routine tasks. Having completed Year 12 or a practical, working knowledge of basic math functions should ensure you are fully prepared to succeed.

  • Possess Appropriate Digital Skills

    You will need to be able to navigate websites, edit documents or spreadsheets, and manage email. Being able to upload files and use standard applications will ensure you have the right digital foundation.

  • System and Software Needs

    To successfully complete your online study, having a reliable internet connection, a laptop or desktop computer with the right applications installed are required to complete your learning journey with ACCM.

Course Fee

Affordable, without compromise

  • 24/7 access

    Start anytime. Course delivery helps you learn at your pace, without getting in the way of life.

  • No hidden fees

    Study without the stress of extra costs. If you need to revise an assessment task, we provide unlimited attempts free of charge.

  • Remote, not distant

    We wrap the flexibility of online study in the genuine care of a classroom. You enjoy the freedom to learn from anywhere, knowing that a human support team is just a quick call away.

Your course fee

$3,750

Flexible interest-free payment options

Adjust the amount or frequency any time after enrolling.
Weekly Most popular
$78 / weekly

47 payments, interest-free

Fortnightly
$155 / fortnightly

23 payments, interest-free

For Employers

Are you an employer?

Because each state and territory follows unique traineeship eligibility rules, funding priorities, and qualification pathways, your business may be eligible for significant training subsidies or valuable payroll tax rebates depending on your circumstances.

Instead of trying to figure out the rules yourself, simply reach out to our course advisory team using the Enquire button.

We will quickly review your location and staff structure to map out a quality training program that maximises your available savings.

  • New Entrant and Existing Worker Traineeships

    New Entrant and Existing Worker Traineeships are a formal training pathway used for new starters to gain practical skills and obtain a nationally recognised qualification while earning a salary.

  • Direct Corporate & Individual Enrolments

    Bypass the formal traineeship registration process entirely. Enroll your staff directly into our accredited courses as standard fee-paying students, allowing you to access our premium training model without the administrative overhead of a formal state training contract.

  • School Based Traineeships

    School-based traineeships allow senior high school students to launch their careers while completing their education. This pathway requires structured coordination with the student's school and guardians, and candidates must demonstrate genuine suitability for their chosen vocational path.

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