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Policy

Student Training Advisers

Every Trainee gets a dedicated Adviser who's walked the same path — because our team completes the exact same qualifications they support. Real industry experience, backed by real qualifications, means there's no question they can't help with.

How Student Training Advisers Drive Success for You

  • Our Advisers were hired to offer support, motivation and coaching for your staff

  • We reach out directly to your staff by phone and email regularly (and as needed)

  • Advisers capture every interaction with your Trainee to ensure quality support

  • Our STAs are hired for their industry experience and ability to build relationships

  • Every Student Adviser completes the exact same qualifications as your Trainees

It starts with finding the right people

A massive part of ACCM College's ongoing success is our people.

Our Student Training Advisers are the heart of our student support and the core of our business.

It begins with the recruitment process

Many Registered Training Organisations (RTO) hire professional trainers who have been delivering training for years, but have not necessarily been in the industries they support.

ACCM has taken a different approach.

We hire staff with years of industry experience directly from industry, and capitalise on their passion for training and teach them how to be great trainers.

This ensures our staff have current industry experience that not only allows them to build stronger rapport with your Trainees, but provide relevant and meaningful industry insights during our support and assessment processes.

Building better trainers

ACCM College typically enrols new staff through the most current Certificate IV in Training and Assessment program with an external RTO and then shows them how those skills apply supporting our students at the 51¸£Àû.

Then, regardless of their past experience and prior qualifications, we have every staff member complete the exact qualifications they will be supporting here at ACCM.

This means our Student Advisers can speak at length and in detail about our materials and assessment activities with your Trainees.

There is literally no question about our materials and assessments your Trainees could ask that we can't help with.

Ongoing Professional Development

A foundational requirement of Vocational Education and Training (VET) training is to remain industry current.

Our Advisers remain current in their industries through our ongoing Professional Development programs to ensure we are always on top of and aware of the latest changes in your industry.

Additionally, our Compliance Team reaches out to members of each industry we support monthly to stay on top of trends, changes and what's coming next.

More policies

  • Understanding Traineeships

    Traineeships are a structured, hands-on pathway to upskill new or existing staff. where you blend paid employment with targeted, nationally recognised training.

  • NSW Smart and Skilled Concession Fees and Exemptions

    Don't miss out on financial support—check here to see if you qualify for a concession rate or fee exemption

  • Tailored Study Support: Help Built Around You

    If you are balancing your course with a medical condition, neurodivergence, or ongoing injury, you won't have to navigate it alone. Every learner's journey is different and we take the time to look at your individual situation. While national qualification standards mean we have boundaries we must work within, our main goal is to find flexible, practical solutions that help you succeed.