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Policy

NSW Smart and Skilled Eligibility and FAQs

Find fast answers to your funding questions here and see exactly how to qualify for government-backed training.

What Courses are available under Smart and Skilled subsidised training?

All of ACCM College's currently offered courses are available under Smart and Skilled subsidised training for Traineeships.

Please see the Course finder for qualifications available for Entitlement Students (these are private students looking to tap into subsidised options).

However, places under Smart and Skilled's Entitlement program are based on available funding.

For the full list of Smart and Skilledqualifications refer to the.

Smart and Skilled Eligibility (Trainees and Entitlement Program)

Under the Smart and Skilled Entitlement Program eligibility criteria you must be:

  • An Australian citizen, Australian permanent resident, Australian permanent humanitarian visa holder or New Zealand citizen and

  • living or working in NSW

  • 15 years old or over and

  • no longer at school

  • a humanitarian VISA holder or partner visa holder whose sponsor is a humanitarian visa holder per Appendix 1 of the S&S Student Eligibility Policy, found

OR

  • you are a registered trainee in NSW

Aboriginal and Torres Strait Islander students who do not live or work in NSW, but live in a specific defined interstate NSW border area may also be eligible.

To see the full NSW Smart and Skilled Student Eligibility Policy, please click and select that Policy from the list of options.

Limitations on Fee-Free Traineeships

Please note, that in accordance with current Smart and Skilled policy, each student is limited to a maximum of commencing three fee free traineeships under this initiative.

This means you may commence up to three Traineeships under the Smart and Skilled Fee Free program.

Please understand that if a Traineeship was cancelled/not finished, it will still count as one of the 3 funded opportunities.

More information can be found here:

Smart and Skilled - Apprenticeship andTraineeship Program Enrolment Fees

Trainees under NSW Smart and Skilled may be eligible for the Fee Free Traineeship Waiver Initiative for training commencing after 1 Jan 2020.

If eligible, the enrolment fee is waived to $0 under this government subsidised program.

Smart and Skilled EntitlementProgram Enrolment Fees

For each qualification covered under this program, the NSW Department of Education has set a compulsory enrolment fee.

  • Certificate III $1320 - $1780

  • Certificate IV $1580 - $2310

  • Diploma $2510 - $2850

Smart and Skilled requires a slightly higher enrolment fee for second and subsequent qualifications, offering the lowest fee for those enrolments with no prior qualifications.

The Smart and Skilled subsidised-training program does mean that you most courses are priced at less than half price of ACCM's College's normal private enrolment fees.

ACCM College allows you to pay the enrolment fee on a payment plan or you can pay in multiple instalments. Please note that government legislation does not allow for single payments to exceed $1500 at one time.

Our goal is to make sure you have this once-in-a lifetime opportunity to up-skill.

There are fee exemptions, information about the NSW Smart and Skilled Cooling Off period and concessions - we have this information later on.

Please note, the fee amount you pay with ACCM is the same fee used across ALL Smart and Skilled Entitlement Program providers and is based on the qualification and any qualifications you may have previously completed.

Please note: Due to funding limitations, ACCM College does not currently have any new public allocations available for this program.

If you would like to be put on a waiting list, should funding become available, please write to contact@accm.edu.au

Official government-provided Information on NSW Smart and Skilled Fee Administration Policy can be found here:

Select the "Smart and Skilled Fee Administration Policy" link for the most recent version. A direct link to the policy has not been provided to ensure only the most accurate and current version is referenced on this site.

NSW Smart and Skilled Fee Administration Policy

Under Smart and Skilled provider guidelines we must give each student access to thepolicy before or at the time of enrolment.

The most current Policy can be accessed at the above link.

For School Based Trainees in NSW refer to the

The most current Policy can be accessed at the above link.

NSW Smart and Skilled "Cooling Off Policy"

The NSW Smart and Skilled Program requires a mandatory Cooling Off Period where a full refund will be provided for learners who choose not to proceed with their studies under this NSW subsidised program.

This Cooling Off Period is 10 business days from the date the enrolment application is submitted for a Smart and Skilled subsidised training.

All requests for cancellation or withdrawal made after this 10 business days, will be managed under the College's published Refund Policy found on this page.

NSW Smart and Skilled Access to USI Record Requirements

Please note that providing access to ACCM and the appropriate Department of Education to your USI records is voluntary in most States and Territories.

Under the NSW Smart and Skilled Operating Guidelines 5.1.C, the guidance states that,

"The Provider (ACCM College) must ensure that every Prospective Student sets their access controls in relation to their USI to allow the Department and the Provider the appropriate levels of access to their USI records"

This means that all NSW Trainees and Entitlement students receiving subsidised training under Smart and Skilled must update their profile on their USI portal to allow access for ACCM and the NSW Department of Education (Training Services NSW).

Failure to allow this access could impact your eligibility under the above Operating Guidelines.

If you have any concerns about this, please reach out to the ACCM Director of RTO Operations to discuss potential solutions.

Do I have to be employed for a place under the Smart and Skilled Entitlement Program?

No, you don't need to be employed.

Nor does your employer need to know about your enrolment. Simply do not provide information about your employer when you enrol.

Smart and Skilled enrolments can be done independently of your employer, and are also available if you are currently unemployed and committed to completing the course to improve your employment or career prospects.

Can I access the Smart and Skilled Entitlement Program through my employer?

Yes – you can ask your employer to “sponsor” your enrolment in Smart and Skilled.

Employers are most likely to agree where the course is of mutual benefit and they can see how additional training will improve your workplace skills.

Your employer may also ask you to enrol in a Smart and Skilled course to improve those skills.

Please note that if you provide your Employers details in the enrolment process they will be able to request information regarding your course and your progress.

This information is further explained in our Terms and Conditions.

NSW Smart and Skilled Specific Provider Policies Regarding Fees and Refunds

While ACCM College has published our Policies and Procedures, there are certain elements that are NSW Smart and Skilled specific that we are required to ensure students are aware of prior to enrolment.

Prospective students are required to read this information as part of the enrolment process (as outlined in the Terms and Conditions).

Access to Smart and Skilled Policies

Under Smart and Skilled provider guidelines we must give each student access to thepolicy before or at the time of enrolment.

The most current Policy can be accessed at the above link.

For School Based Trainees in NSW refer to the

The most current Policy can be accessed at the above link.

Specific Information Required Prior to Enrolment

Evidence Required for Student Eligibility

The NSW Smart and Skilled Student Eligibility Guidelines are specific as to the types of evidence of eligibility ACCM is required to collect and/or verify as part of the onboarding process.

While some elements are collected as part of a Student Declaration on our enrolment form, others may require direct/sighted evidence.

For specific information review Section 3.2 Evidence Requirements of the Smart and Skilled Student Eligibility Policy found .

Evidence for the following criteria may be required depending on the specific details of the Smart and Skilled Enrolment.

  • Proof of Identity

  • Living or Working in NSW

  • Citizenship or Residency Status

  • Humanitarian Visa

  • Home Schooled Students

  • Date of Birth

  • Registration as NSW Apprentice or new entrant trainee

  • Year 10 completion or equivalent (if under 17)

  • Postcode for an Aboriginal or Torres Strait Islander Person who lives in a specific defined interstate NSW border areas

Repeat attempt to Complete a Unit of Competency

ACCM College does not place a limit on repeat attempts to complete a Unit of Competency.

Accordingly, there are no fees required for repeat attempts.

However, repeated attempts may be an indicator of support needs or suitability that will be addressed according to other policies and procedures.

Fee Refunds

Under Section 6.5 Fee Refunds of the Fee Administration Policy, ACCM College must have a refund policy.

ACCM College Refund Policy can be found here and also accessed via our Policy page here.

This Policy includes the following information and certain elements have been directly referenced here to meet NSW compliance requirements and to ensure students are fully aware of these policies prior to enrolment in a NSW program:

ACCM College must advise the student, prior to any fees being paid, of the 'withdrawal with no penalty' cut off date, ie the date by which the student can withdraw and refunded any fees paid at enrolment. Per the policy this date is provided by the Provider, which is ACCM College.

This requirement exists in the Discontinuing Students section (from Section 6.3 of the Discontinuing Students of the Fee Administration Policy).

Discontinuing Students are also reference in the Smart and Skilled Operating Guidelines which can be found .

Withdrawal With No Penalty Cut off Date.

ACCM College does not have a specific No Penalty Date as our published refund policy explains how refunds are requested, calculated and applied as seen here.

From the point of approval for the enrolment (ie the enrolment process has been completed and the student has been accepted by ACCM College as a student or Trainee), an Administrative Fee is payable.

In the event any enrolment application is not finalised or approved at ACCM College's sole discretion, all funds will be refunded as a matter of policy.

The Minimum Administration Fee policy is foundin our Course Fees Policy found here, under the RPL and Incidental Fees Section, Administration Fee Component in the Enrolment Fees.

The Administration Fee is $50 for private students (which includes student undertaking studies as part of a Government Subsidised program such as NSW Smart and Skilled Entitlement Program) and $250 for employerand traineeshipenrolments where an enrolment fee is required.

This fee is deducted from Enrolment Fees paid in the following circumstances.

The Administration Fee will be retained from fees paid to cover enrolment administration costs in the event that an enrolment does not proceed or is cancelled e.g. due to the lack of provision of required ID or a USI or for any other reasonable reason that an enrolment is cancelled.

The Administration Fee will not be retained if the College does not approve an enrolment application for which fees have already been paid. In that event a full refund is applicable.

Full refunds are however not given after a student has been approved for enrolment. This applies regardless of whether the student cancels their course before downloading or commencing a subject, noting that significant administration effort occurs to establish the enrolment prior to that time.

A process for refunding student who withdraws from training not of their own accord.

This information is found as part of the ACCM College Refund Policy can be found here and also accessed via our Policy page here.

Located in the Refund Policies and Procedure Details Section in the Refund Request based on ACCM's Inability to Provide the Agreed Services area.

The information contained in this area is:

ACCM College takes our obligations and commitments to our learners and employers seriously.

We take great care to ensure that we can fully provide all of the services agreed upon during the enrolment or program development process.

In the unlikely event ACCM College is unable to provide the agreed services, learners and employers are welcome and encouraged to submit a refund request through our normal process.

Please provide specific details and applicable documentation regarding the services you believe were not delivered by ACCM College, so that we can handle your request promptly and fairly in accordance with our policies.

If you would like to discuss your concerns, please contact ACCM College and ask for the Director of RTO Operations

A process for a partial refund of fees (when necessary) where CT and/or RPL has been granted

This information is found as part of the ACCM College Refund Policy can be found here and also accessed via our Policy page here.

Located in the Other Refund Policies and Procedures Section in the Fee Reduction Due to Credit Transfers area.

The information contained in this area is:

a)Where a student under a specific enrolment type and program is entitled to a reduction in fees due to RPL by credit transfer, the fee will be adjusted either at the commencement of course where the fees can be accurately calculated, or upon completion of the course or by adjusting future instalments if a payment plan applies.

The fee will also include any other adjustments that are necessary.

Information on whether the student will get a refund if they withdraw from a qualification, but have completed all the requirements for a lower-level qualification, which attracted a lower fee.

This information is found as part of the ACCM College Refund Policy can be found here and also accessed via our Policy page here.

Located in the Other Refund Policies and Procedures Section in the Transfer to Lower Level Qualification or Embedded Qualifications area.

The information contained in this area is:

a)Where a student withdraws from one qualification and the units completed make them eligible for a lower level qualification, ACCM College will issue the lower level Qualification Testamur at no additional cost.

No other refund of fees will otherwise apply.

Recovery of outstanding fees

Under Section 6.7 of the Fee Administration Policy, ACCM College must have a process for the recovery of outstanding fees from a student.

This is published and required to be reviewed prior to enrolmentand can be found here on our Fee Policy page.

You will find this in the Fee Collection Policy and Procedures section.

Additionally, information on ACCM's policy of Withholding Qualification Testamurs and Statements of Attainment where fees have not been fully paid can be found in our Refund Policy and Procedure Details section of the Refund Policy here.

Levying of student fees

Under Section 6.1 of the Fee Administration Policy, ACCM College will determine and publish the payment arrangements for student fees, and the student must be informed prior to enrolment.

ACCM College must collect all fees to be paid by the student (or employer) by the time they complete their subsidised training.

Additional information regarding fees can be found here on our Fee Policy page.

ACCM College must not pay the student fee on behalf of a student unless ACCM College is also the employer of the student.

NSW Skills List for Smart and Skilled Subsidised Courses

The NSW Skills List identifies the qualifications eligible for a government subsidy under Smart and Skilled.

For full details refer to the most recent(note: older version are also stored here).

NSW Smart and Skilled Consumer Protection Strategy

All Smart and Skilled student and potential students (consumers) have the right to expect that the training they receive is consistent with the national VET regulator's requirements (the Australian Skills Quality Authority) and the requirements of the Smart and Skilled contract.

The Consumer Protection Strategy:

Defines the right and obligations of students and consumers with respect to their training under Smart and Skilled

Defines the consumer protection obligations of a training provider with a Smart and Skilled contract.

Explains the measures the NSW Department of Education (the Department) has implemented to protect the rights of students receiving training under Smart and Skilled.

Describes the Smart and Skilled complaints handling and dispute resolution process.

List other agencies that may assist in the complaint handling process.

The defines the rights and obligations of students and consumers with respect to their training under Smart and Skilled.

More policies

  • Child Protection Policy

    How we keep children, young people and vulnerable students safe from harm, including our reporting obligations, code of conduct and child-safe recruitment practices.

  • Qualification Transition, Cessation and Teach Out Policy

    How we transition, teach out and cease delivery of superseded or deleted qualifications so our students can complete their studies.

  • NSW Smart and Skilled Government Policies

    Checking these policies before you start helps you understand exactly how your training is funded and what rights protect you as a learner.